osTicky (osTicket Bridge) by SmartCalc is a Joomla 3.x extension that provides Joomla fronted integration with osTicket, a popular Support ticket system. osTicky version 2.x was significantly ...

With osTicket deployed, one of the first things you'll want to do is add Agents. Find out what agents are and how to add them. Image: Nina Lawrenson/peopleimages.com ...

How to deploy osTicket to serve your business as a powerful help desk system Your email has been sent If your business develops software and/or services, you probably ...

A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...

Below is an unofficial and unsupported patch for the osTicket search function. It replaces ALL the logic behind the search box and advanced search. You also need to create 2 views: CREATE OR REPLACE ...