Intercom's new post-trained Fin Apex 1.0 beats GPT-5.4 and Claude Sonnet 4.6 at customer service resolutions

Intercom plans to expand Fin beyond customer service into sales and marketing—positioning it as a direct competitor to ...

Celebrating Design Excellence: Akuvox's X937 Surveillance + Intercom AI Monitor Clinches the iF Design Award 2026

Akuvox X937 transcends traditional intercoms, consolidating 25-channel NVR surveillance, AI voice interaction, and the GMS-certified Android 14 ecosystem into a 15.6-inch platform. This blend of ...
DIGITIMES

Hikvision launches TalkVu Video Intercom series, taking security and communication to the next level

HANGZHOU, China, March 25, 2026 /PRNewswire/ -- Hikvision has launched a brand new TalkVu Video Intercom series. This ...
The Irish Times

Intercom CEO promises to be ‘more thoughtful’ in Twitter engagement

Intercom chief executive Eoghan McCabe has pledged to be “more thoughtful” about his public Twitter activity after questions were raised about his engagement on the platform. In a companywide meeting ...
CNET

Apple HomePod's Intercom feature is like a whole-house walkie-talkie. How to use it

Jason Cipriani is based out of beautiful Colorado and has been covering mobile technology news and reviewing the latest gadgets for the last six years. His work can also be found on sister site CNET ...
CNBC

Intercom's fresh funding brings the customer engagement startup's valuation to $1.275 billion

Intercom considers itself the "next-generation Salesforce," offering a digital take on a timeless problem: improving businesses' interactions with potential or existing customers. McCabe and the rest ...

Calling all renters – Ring just turned its Intercom into a video doorbell with these new features

For those who live in shared or rented accommodation where it’s tricky to install a video doorbell, Ring Intercom is a great ...